Retain.CX

CUSTOMERS HAVE MOVED FROM THE PERIPHERY TO CENTER STAGE

We help Future Proof the journey of Brands

CXinsight DELIVERS REAL-TIME, PREDICTIVE AND ACTIONABLE DATA INSIGHTS BY LEVERAGING THE DISPARATE SILOS OF CUSTOMER DATA, ACCUMULATED IN REAL-TIME BY THE ORGANIZATION, TO DELIVER A DEEPLY INSIGHTFUL VIEW OF YOUR CUSTOMERS' POTENTIAL BEHAVIOR

LOCALIZED CUSTOMER SEGMENTATION

Today, your most loyal customers are near to you. CXsphere delivers your local customer segments through a consent-driven data aggregation and analysis.

BRAND-TO-CUSTOMER AFFINITY

The relationship between brands and customers are in a constant state of flux today, with more alternatives available to customers. CXsphere identifies and delivers the most relevant brand attributes, that help customers connect locally with brands.

JOIN GLOBAL ENTERPRISES LEVERAGING CXSPHERE REVENUE AMPLIFICATION PLATFORM

"UPSELL + CROSS-SELL + CHURN PREVENTION" ANALYSIS

CXsphere helps you acquire and retain customers through actionable recommendations from its AI models. The platform also guides you in increasing the life-time-value of every single customer.

BRAND ENGAGEMENT & PROFITABILITY

Today brands are positioning themselves to engage their local customer pools. CXsphere helps to understand and predict customers’ behavior and purchase pattern hyper-locally, which is key to brands' growth strategy.

COMBINES DATA MANAGEMENT, AI RECOMMENDATION, PERSONALIZED ENGAGEMENT FOR OPTIMAL SOLUTION

100% Managed

All business and technical configurations required for promotions, multichannel integration and SMS/WhatsApp/Social campaigns.

Personalized Engagement

All customer interactions are personalized (CX360 & customer tailored campaigns) – Engagement can be 100% automated

AI GUIDED PREDICTIVE RECOMMENDATIONS

Predictive engagement, customer risk profiling, churn probability & customer affinity to brand – up to 90 days in advance

Revenue Growth

Through predictive customer acquisition and retention – backed by commercial and behavioral insights of every single customer

Profit Growth

Life time value based prediction to identity & retain high value customers