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InSIGHTS.CX

CUSTOMERS HAVE MOVED FROM THE PERIPHERY TO CENTER STAGE

We help Future Proof the journey of Brands

CXinsight DELIVERS REAL-TIME, PREDICTIVE AND ACTIONABLE DATA INtelligence BY LEVERAGING external and internal data, TO DELIVER A DEEPLY INSIGHTFUL VIEW OF YOUR CUSTOMERS' and prospects BEHAVIOR

LOCALIZED CUSTOMER SEGMENTATION

Today, your most loyal customers are near to you. CXsphere delivers your local customer segments through a consent-driven data aggregation and analysis.

BRAND-TO-CUSTOMER AFFINITY

The relationship between brands and customers are in a constant state of flux today, with more alternatives available to customers. CXsphere identifies customer profiles with quantifiable affinity to the brand

JOIN GLOBAL ENTERPRISES LEVERAGING CXSPHERE REVENUE AMPLIFICATION PLATFORM

"UPSELL + CROSS-SELL + CHURN PREVENTION" ANALYSIS

CXsphere helps you acquire and retain customers through actionable recommendations from its AI models. The platform also guides you in increasing the life-time-value of every single customer.

CONSUMER INSIGHT & bRAND PERCEPTION

Today brands are focused on understanding their customers 1x1 in a competitive environment. CXsphere helps to understand and predict customers’ behavior, brand perception and competitive intelligence in a real time manner.

COMBINES DATA MANAGEMENT, AI RECOMMENDATION, PERSONALIZED ENGAGEMENT FOR OPTIMAL SOLUTION

100% Managed

All business and technical configurations required for promotions, multichannel integration and SMS/WhatsApp/Social campaigns.

Personalized Engagement

All customer interactions are personalized (CX360 & customer tailored campaigns) – Engagement can be 100% automated

AI GUIDED PREDICTIVE RECOMMENDATIONS

Predictive engagement, customer risk profiling, churn probability & customer affinity to brand – up to 90 days in advance

Revenue Growth

Through predictive customer acquisition and retention – backed by commercial and behavioral insights of every single customer

Profit Growth

Life time value based prediction to identity & retain high value customers