Hyperlocalization at scale and in real-time
360 brand-to-customer-engagement & loyalty program backed by lean AI models
Serving 6 Global time zones across 18 countries
We co-create stellar products with our clients
Innovation around customers’ hyperlocal insights & predictive experience
Partnering with clients across media, OTT and online gaming segments
CXsphere
CXsphere 2021 - Onwards & Upwards
CXsphere was founded by a group of industry experts and entrepreneurs in the Artificial Intelligence and Customer Experience space.
CXsphere launched its’ first version of the AI-driven customer engagement product in December 2019.
THE JOURNEY
May 2019
Aug 2020
Feb 2020
Dec 2020
THE INSPIRATION
CXsphere draws inspiration for its business model from the new breed of customers – for whom privacy and brand value is equally important. While customer purchase behavior is important for brands, the privacy of customer’s identity cannot be sacrificed for the mere logic of business growth and customer targeting.
The AI core of CXsphere not only translates the raw data from the infinite customer’s footprints into actionable intelligence but also protects the privacy of customers.
CXsphere empowers brand owners to engage with their customers without having to go through intermediaries like social media platforms or other aggregators of consumer data, as it aggregates the isolated data from such platforms to deliver a comprehensive view of customers and generates a predictive profile of the end customer.